| Name of the facility | Lake Elmenteita Serena Camp |
|---|---|
| Certification Achieved | Gold |
| Year opened | 2011 |
| Tourism region | North Rift |
| County | Nakuru |
| Address | Soysambu Conservancy along the shores of Lake Elmenteita Map It |
| Telephone/Mobile | (+254) 732 123333 |
| [email protected] | |
| Website | serenahotels.com |
| Facility Notes | Lake Elmenteita Serena Camp is located in Soysambu Conservancy approximately 120 kilometres from Nairobi and 25 Kilometres from Nakuru along the shores of Lake Elmenteita. The camp is specifically situated on Global Positioning System (GPS) coordinates, Latitude 00024’18’’South and Longitude 36’ 14’ 27’’ East. The camp was established in 2011 owned and managed by Serena Hotels. It has 25 luxury tents with a maximum capacity of 35 beds. It employees a total work force of 45 employees. The camp’s uniqueness can be attributed to Soysambu conservancy and Lake Elmenteita. The conservancy occupies 48,000 acres of diverse ecological significance. It consists of Lake Elmenteita to the east, dormant volcanic mountain called Ol Doinyo Eburru to the south and Menengai Crater to the north. ‘Soysambu’ is a Masai word which means “the place of striated rock”. The conservancy is a part of the vast Delamere private estate. Lake Elmenteita is a shallow alkaline lake that was designated as an Important Bird Area (IBA) in 1999. The lake was profiled as a RAMSAR site in 2005 – a wetland of international importance under the Ramsar Convention (1971) for providing habitat to a myriad of migratory birds and being a significant breeding site for the Great White Pelican. In 2011, Lake Elmenteita was designated as World Heritage Site under United Nations Educational, Scientific and Cultural Organization (UNESCO). |
| Energy management | The main source of energy for the camp is a Kenya Power grid. It is connected to two (2) back-up diesel powered generator with power output capacity of 153 KvA and 160 KvA. Energy metering and sub-metering has been done to departments such as kitchen and guest tents. Recording is done and the data used to collate a ‘utility report’ on weekly basis where consumption analysis is done based on guest occupancy. The camp holds weekly departmental sensitization meetings on resources conservation while guests are briefed on energy conservation upon arrival. Solar powered water heaters are used for guest water heating. In total the facility has 25 water heating systems with a capacity of 600 litres. Energy saving bulbs and LED’s are installed while facility security floodlights are on sensors to enhance energy conservation. |
| Environmental management | The camp is guided by the Serena Hotels corporate environmental statement, which has emphasis on improving local people’s welfare, environmental management on water, energy and waste and upholding environmental conservation. The facility has an environmental management system and operations standard operating procedures with guidelines on environmental conservation, water usage, energy conservation and waste management. It also incorporates health and safety, community wellbeing and staff responsibilities. |
| Chemical use | The facility has automated and programmed laundry washing machines. This ensures efficiency in water use, energy and chemical consumption. Biodegradable bathing amenities and laundry chemicals are used and Material Safety Data Sheets for the chemicals are available. Interviews showed the staff is also well trained and conversant with the use of equipment, chemical handling, water and energy conservation. Gas is bought in bulk in a five (5) tone cylinder, the storage area is caged, away from human dwellings and precautionary signage well fixed |
| Conservation Criteria | |
| Community Criteria | |
| Solid waste management | Organic waste – food waste – is sorted at the source and stored at the waste management centre. It is given to a local pig farmer from neighbouring Kasambara village (who collects it daily). Other waste (plastics, metallic waste, cartons) is separated at source using clearly labelled bins and put in the waste management centre for further segregation. The waste is later collected by ‘a local approved waste collector’ for disposal. Medical waste such as sharps is collected in medical safety boxes and taken to Gilgil District Hospital for incineration. In an attempt to reduce waste, the facility re-uses all its glass bottles for drip irrigation on its tree planting program and waste tetra pact material for seedlings germination. |
| Water management | The main source of water for the camp is from NARWAS Nakuru Rural Water and Sanitation Company. The water is stored in two reservoirs of 250,000 litres; it is filtered and chlorinated for treatment before pumping to the entire premises. A water meter has been installed at source to monitor usage. Daily meter readings and recording is done. Visitors are sensitized on water conservation through room information folders while “towel talk” signs are placed in the guest tents encouraging visitors on the re-use of towels, to promote water conservation. |
| Visitor communication & education | Visitors are briefed upon arrival on the camp’s operations and environmental values. The guest cottages are equipped with room information folders to brief the visitors on operations of the camp. Active interaction and environmental sensitization is also achieved through guided nature walks, village visits, game drives and bird watching sessions. |
| Pollution | The guest kitchen is fixed with a kitchen hub for proper ventilation and the pathways are lit using low wattage bulbs at night to reduce on light pollution. A muffler (soundproofing device to prevent noise pollution) has been installed in the Generator. The generator is regularly serviced and only used as a back-up. |
| Environmental conservation | The architectural design for Lake Elmenteita Serena Camp blends in with the natural environment. The guest tents are made from beige canvas tents that blend in with the surrounding. The facility encourages visitors to car-pool in the camps’ land cruisers rather than use their personal vehicles hence ensuring minimum vehicles going out into the conservancy. Guests who insist on using their own vehicles are accompanied by the camps’ guides to ensure they do not off drive into environmental sensitive areas e.g. nesting areas for the pelicans. Lake Elmenteita Serena engages on roadside clean up through litter collection exercises along the Nakuru-Naivasha highway. For example; on 5th October 2013 the Camp in conjunction with Echariria, Kiboko and Kasambara primary Schools, and Soysambu Conservancy conducted a cleanup exercise along the highway. The activity was aimed at creating public awareness on responsible waste management. The facility contributes conservancy fees of 47 USD per guest per night. The monies are paid for Soysambu Conservancy management and operations. In addition, the camp has a re-afforestation program to restock the premises and surrounding primary schools with indigenous tree species. Over the past three years, the facility has planted over 5000 tree seedlings. The seedlings are bought from the local farmers and nurtured at the camp’s tree nursery. In addition the camp received over 2, 000 seedlings donated by the Aga Khan Fund for Economic Development (AKFED) to supplement their nursery. Tree planting activities involves Lake Elmenteita Serena staff, guests and local primary schools such as Kiboko and Echariria Primary Schools. |
| Waste water management | Grey waste water from the guest rooms, laundry and Staff quarters is managed through an aerobic waste water treatment system. The system has 5 (five) co-joined compartments; sedimentation occurs in the 1st chamber, aerobic digestion is facilitated by introduction of bacteria in the 2nd chamber, (heavy sludge is pumped into the 1st chamber) the effluent flows into the 3rd chamber where sludge is further digested, filtration and chlorination occurs in the 4th and overflows to the 5th chamber. Grey water from the kitchen is managed through a 4 (four) compartment grease trap while the swimming pool is cleaned via scrubbing, brushing and the backwash system. PH (alkalinity and acidity) is checked on twice a day. Backwashing is done after two weeks or depending on pool use. All black water is managed in same sewer system with grey water as explained above. The sewage system comprises of sewer line, access man holes, and a 5 (five) block co- joined compartments treatment plant |
| Purchasing and supplies | Meat is bought and packed in cool boxes. Fruits and vegetables are packed in re-usable crates. |
| Employment and remuneration/staff welfare | The staff is sensitized and briefed during departmental/daily briefing meetings. There is a staff committee in place that deal with The staff is sensitized and briefed during departmental/daily briefing meetings. T |
| Staff education, communication and awareness training | All employees are taken through the induction program which covers their orientation on Serena operations. In addition they are issued with an employee’s handbook which summarizes the do’s and don’ts. Further communication is emphasized through staff notice boards. |
| Cultural preservation and promotion/protection of local sites | The facility Naturalist informs clients on the cultural information within the area. |
| Benefits to local community/community empowerment | The camp provides employment opportunities to the locals- all the casuals are hired from the local community. About 50% of the permanent employees are hired locally. Purchases are also done locally where possible; whereby fruits and vegetables are bought from a natural spring in Majimoto Village through Majimoto Youth Group initiative; and the camp encourages the youth group by providing seeds to them. It also buys its entire staff fish from the group who run a fish pond. i.e. (purchases about 50 pieces, supplied on a weekly basis). Further, they support the youth group by sending its visitors to visit the spring at a cost of Kshs. 500 payable to the group. Lake Elmenteita runs a community health education program (HIV awareness) led by the resident nurse in Mbaru Village and has also facilitated in the upgrading of a local police station through housing system improvements. Staff benefits include; food, uniform, entertainment centre, transport, health care and accommodation. |
| Cultural Criteria | |
| Health and safety | Lake Elmenteita Camp has a health and safety committee that spearheads all health and safety issues within the facility. It undertakes risk analysis at work place on quarterly basis. The committee meets monthly. There is also a radio call system connection to all senior staff, security staff and an emergency response to police. The guests’ tents have a call log and telephone in place. The visitor’s information booklet contains information on emergency procedures. Safety and precautionary signage is well fixed in areas such as swimming pool and gas storage. The camp has a clinic and a 24hrs resident nurse on duty for the staff and the guests’ health care and an adequate team of six (6) first aiders evenly distributed within the camp. First aid kits are also fixed within the main departments such as the staff quarters. Medical check-ups are conducted every six months for all kitchen staff (food and beverage handlers) in the facility to ascertain their health fitness, and in compliance with the Food, Drugs, and Chemical substances Act. Cap 254 Lake Elmenteita Serena has subscribed to SGS audits for its food safety and hygiene (Société Générale de Surveillance), a world’s leading inspection, verification, testing and Certification Company. Fire-fighting equipment including fire extinguishers, fire hose rails, automatic fire extinguishers, and fire blanket in the kitchen are strategically placed and serviced. The facility has an elaborate fire-fighting system consisting of fire stations between every two tents complete with two portable extinguishers, fire alarm and a hose reel. A fire assembly point is clearly fixed while fire drills are regularly conducted to enhance emergency response. At least 80% of the staff is trained on fire fighting. The facility provides protective gear / PPE (Personal Protective Equipment) such as boots, uniform, gloves, apron to the staff. |
| Child labor, abuse and human rights | The facility does not employ any person below the legal working age of 18 years. |
| Business Practises Criteria | |
| Entry Date | 13th March 2018 |
Lake Elmenteita Serena Camp
Book your Africa safari holidays in Kenya, Tanzania, Zanzibar, Uganda & Rwanda with Adeli Kenya Safaris
Your dream safari / holiday is just a call or email away. Contact Adeli Kenya Safaris today. Tel: +254720564538 | WhatsApp: +254720564538 | Email: [email protected]
EXPLORE OUR FEATURED SAFARI HOLIDAYS
FEATURED TOURS & HOLIDAY PACKAGES BY COUNTRY
Adeli Kenya Safaris, best tour company in Kenya, best safari company in Kenya, best tour operator in Kenya, best travel company in kenya, best travel agency in kenya, best kenya safari company, nairobi safaris, nairobi kenya safaris, kenya safaris, safari in kenya, kenya wildlife safaris, kenya safari tour, kenya tours, Best responsible tours and travel agency in kenya, Best responsible tours and travel company in Tanzania, Best responsible tours and travel company in Zanzibar, Best responsible tours and travel company in Uganda, Best responsible tours and travel company in Rwanda, Best responsible tours and travel company in Botswana, Best responsible tours and travel company in Namibia, Best responsible tours and travel company in South Africa, Best responsible tours and travel company in Mauritius, Best responsible tours and travel company in Seychelles, Best responsible tours and travel company in Madagascar, Best responsible tours and travel company in Mozambique, Best responsible tours and travel company in Egypt, Best responsible tours and travel company in Israel, Best responsible tours and travel company in Thailand, Best responsible tours and travel company in East Africa, Best responsible tours and travel company in Eastern Africa, Best responsible tours and travel company in Africa, Best responsible tours and travel company in the world, Best responsible tours and travel company in Thailand, Best responsible tours and travel company in Malaysia, Best responsible tours and travel company in Croatia, Best responsible tours and travel company in Vietnam, Best responsible tours and travel company in Dubai, Best responsible tours and travel company in Singapore, Best responsible tours and travel company in Brazil, Best responsible tours and travel company in America, Best responsible tours and travel company in Canada, Best responsible tours and travel company in Europe, Best responsible tours and travel company in Greece, Best responsible tours and travel company in Turkey, Best responsible tours and travel company in Faroe Islands, Best responsible tours and travel company in Morocco, What is ecotourism, responsible travel, best green tourism company in kenya, best sustainale travel company in kenya, best ecotourism ompany in kenya, best sustainable travel practices, best things to to do in kenya, best things to to do in Nairobi, best things to to do in kenya, best things to to do in Mombasa, best things to to do in kenya, best things to to do in kenya, best things to to do in Nakuru, best things to to do in kenya, best things to to do in Naivasha, best things to to do in kenya, best things to to do in Maasai Mara, best things to to do in kenya, best things to to do in Kisumu, best things to to do in kenya, best things to to do in Amboseli, best things to to do in kenya, best things to to do in Tsavo West, best things to to do in kenya, best things to to do in Tsavo West, best things to to do in kenya, best things to to do in Samburu, best things to to do in kenya, best things to to do in Tanzania, best things to to do in kenya, best things to to do in Zanzibar, best things to to do in kenya, best things to to do in Uganda, best things to to do in kenya, best things to to do in Uganda, best things to to do in kenya, best things to to do in Rwanda, best things to to do in kenya, best things to to do in Mauritius, best things to to do in kenya, best things to to do in Seychelles, best things to to do in kenya, best things to to do in South Africa, best things to to do in kenya, best things to to do in Mozambique, best things to to do in kenya, best things to to do in Madagascar, best things to to do in kenya, best things to to do in Zambia, best things to to do in kenya, best things to to do in Israel, best things to to do in kenya, best things to to do in Dubai, best things to to do in kenya, best things to to do in Thailand, best things to to do in kenya, best things to to do in Greece, best things to to do in kenya, best things to to do in Santorini, best Tour Operator in Kenya, bestTour Operators in Nairobi, Tours in Kenya, Travel Agency in Nairobi, safari, kenya safari, kenya tours, tours and travel kenya, eco safaris, ecotourism, eco tourism, responsible travel, green tourism, agro tourism, east african safari air, kenya tanzania tours, africa tours, masaimara safari, tanzania safari, kenya travel, africa safari, nairobi safari, kenya safari tours, african safari, kenya safaris from nairobi, kenya wildlife safari, serengeti safari tour, safar tours & travels, best tour operators, luxury african safari tours, best african safari for seniors, african safari and beach package holidays, africa safari camp, kenya safari packages, kenya safari holidays, uganda safari packages, best places to go on safari in africa, best african safari itinerary, kenya wildlife safari packages, deal africa, travel operators, tour africa safaris kenya, luxury safari company, east african safari packages, safari travel companies, top safari tour operators, african safari travel agent, africa travel deals, trip safari, best safari experience, african safari photography, kenya holidays 2018, kenya safaris from nairobi, kenya safari, kenya holiday packages, kenya holidays, weekend getaways in nairobi, holiday destinations in kenya, weekend getaways in kenya, kenya safari holidays, tours and travel kenya, domestic holiday packages in kenya, kenya safari packages, tour operators in kenya, kenya destinations, kenya holidays 2017, kenya travel, kenya tours, tours and travel companies in kenya, kenya safari tours, safari kenya, kenya holidays 2018, kenya safari prices, holidays in kenya, travel agencies in kenya, dubai holiday packages from kenya, cheap holiday packages in kenya, cheap holiday destinations in kenya, getaways in kenya, kenya safari all inclusive packages, kenya all inclusive resorts, cheap january holiday deals, dubai holiday packages from dubai, vacation places in kenya, affordable holiday destinations in kenya, holiday getaways in kenya, trip kenya, kenya safari beach holidays, kenya safari vacation packages, travel package holidays, best travel package deals, trip to kenya safari, kenya’s best DMC, Kenya’s best tour operator ‘ Kenya’s best travel agency , Africa’s best DMC , Africa’ best tour operator , best kenya tour companies, luxury tour companies in kenya , why I love kenya , #whyilovekenya , join up safaris kenya , budget safaris in kenya , flying packages kenya , beach safaris in kenya , top rated tour companies in kenya , rooftent camping in kenya, safaribookings , tripadvisor, photography safaris in kenya , , best Tanzania safaris , kenya and Tanzania safaris , Tanzania road safaris , Tanzania flying packages, dubai packages , south Africa holiday packages, Seychelles holiday packages , Mauritius holiday packages , easter holiday packages , Christmas holiday packages , Wildebeest migration, kenya wildebeest migration, wildebeest migration kenya, wildebeest migration in Kenya, masaimara national reserve, travel kenya, traveling to kenya, travelling to kenya, kenya travel advisory, kenya travel advice, travel in kenya, travel agents in kenya, travelling in kenya, traveling in kenya, kenya travel agents, travel to kenya advice, travel advice to kenya, travel agents kenya, travel advisory to kenya, travel agency kenya, travel advisor kenya, travel alerts kenya, travel agencies kenya, kenya travel agencies, travel deals kenya, travel diaries kenya, kenya travel tips, tour operators in kenya, kenya tours and safaris, tours in kenya, tours and travel kenya, tours kenya, tours of kenya, kenya tour companies, tours and travel in kenya, tour to kenya, kenya tours and travel companies, kenya wildlife tours, tours and travels in kenya, trip to kenya, trips to kenya, kenya trip, kenya trips, trip to kenya Africa, trip advisor kenya, kenya trip advisor, visit kenya, visiting kenya, kenya visit, where to visit in kenya, why do people visit kenya, kenya tourism, tourism in kenya, tourism kenya, tourism of kenya, kenya and tourism, kenya safaris, safaris in kenya, safaris kenya, kenya lodge safaris, african safaris kenya lodge safaris kenya, safaris to kenya, kenya camping safaris, kenya african safaris, camping safaris kenya, kenya tourist attraction, tourists in kenya, tourist attraction in kenya tourist spots in kenya, kenya tourists, kenya tourist spots, why do tourists visit kenya, kenya holiday, holidays in kenya, holidays to kenya, kenya holidays, holiday in kenya, holidays kenya, holiday to kenya, holiday kenya, kenya travel guide, travel guide kenya, kenya guide, travel guide to kenya, kenya information guide, kenya tour packages, kenya holiday packages, kenya vacation packages, kenya packages, holiday packages in kenya, kenya travel packages, holiday packages kenya, kenya package, kenya holiday package, kenya tour package, kenya package holidays, travel packages kenya, kenya safaris packages, places to visit in kenya, kenya places to visit, best places to visit in kenya, tourist places in kenya, places to see in kenya, kenya tourist places, places in kenya to visit, places to visit kenya, go kenya tours, go kenya, places to go in kenya, go to kenya, where to go in kenya, going to kenya, why do people go to kenya, why go to kenya, information on kenya, kenya information, kenya travel information, information kenya, information of kenya, holiday destinations in kenya, kenya destinations, tourist destinations in kenya, kenya holiday destinations, kenya tourist destinations, best holiday destinations in kenya, kenya as a tourist destination, holiday destinations kenya, blogs in kenya, travel blog kenya, kenya blogs, blogs travel to kenya, safaris in kenya, kenya safaris, safaris kenya, safaris to kenya, car hire Nairobi, car hire in Nairobi, nairobi car hire, car hire services in Nairobi, car hire kenya Nairobi, car hire companies in Nairobi, car hire nairobi kenya, cars for hire in Nairobi, car hire in kenya Nairobi, car hire services Nairobi, cheap car hire Nairobi, nairobi car hire services, car hire in nairobi kenya, car hire companies in nairobi kenya, car for hire in Nairobi, car hire companies Nairobi, 4wd car hire Nairobi, cheap car hire in Nairobi, car hires in Nairobi, nairobi airport car hire, 4×4 car hire Nairobi, car hire market, cars for hire nairobi , car hire Mombasa, car for hire Nairobi, car hire uganda , 4×4 hire Nairobi, car hire Tanzania, 4×4 car hire dar es salaam, 4×4 car hire Tanzania, car hire kenya, 4×4 car hire kenya, car hire in kenya , kenya car hire, 4×4 car hire Uganda, 4×4 car hire Arusha, kenya tours and safaris, tours in kenya, tours and travels in kenya, tours kenya, tours of kenya, tours to kenya, go kenya tours, tour to kenya , car hire companies in kenya , 4wd car hire kenya, go kenya tours and safaris, kenya wildlife tours, car hire services in kenya, terminal tours kenya, kenya tanzania tours, tours and travel in kenya , kenya budget tours , tours and travel jobs in kenya, tours and safaris in kenya , kenya adventure tours, tours kenya Tanzania, tour operators, tanzania tour operators, tours and travel kenya, tour operators in Tanzania, top tour operators, african tour operators, tour firms in kenya , car hire kenya rates , car hire in kenya prices, kenya car hire services, mombasa tour operators, cars for hire in kenya, car hire kenya prices, kenya safaris, car hire business in kenya, tour kenya, kenya wildlife safaris, safaris to kenya, kenya camping safaris, wildlife safaris kenya, african safaris kenya, kenya budget safaris, safaris kenya, kenya tanzania safaris, kenya african safaris, tour companies in kenya, kenya car hire companies, car hire services kenya, cheap car hire in kenya, tours and travel companies in kenya, tour and travel companies in kenya, kenya tour companies, executive car hire kenya, tour companies kenya, wildlife kenya safaris, safaris in kenya, travel companies in kenya , tourism companies in kenya, kenya tours and travel companies, tours and safaris companies in kenya, companies in kenya, list of companies dealing with travel tours in kenya, kenya tour, tours companies in kenya, list of tour companies in kenya, best companies in kenya, kenya companies, 4×4 camping, 4×4 holidays, camping 4×4, 4×4 excursion, kenya tours,kenya best hotels,best hotels in kenya,kenyahotels,honeymoon destinations in kenya, 4×4 kenya, Rooftemt camping in kenya, rooftent hire in kenya, Nairobi safari tours, mombasa safari tours, amboseli safari tours, nakuru safari tours, naivasha safari tours, lake bogoria safari tours, lake baringo safari tours, maasai mara safari tours, tsavo east safari tours, tsavo west safari tours, samburu safari tours, ol pejeta conservancy safari tours, aberdare national park safari tours.
